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Owned and operated by B&B Lifestyle LLC, our team is ready to help with orders, product questions, or design advice for your outdoor space.
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Frequently Asked Questions
How long does shipping take?
We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Handling time is 1 to 3 business days, and transit time is typically 5 to 8 business days. Larger items like gazebos and pergolas may ship via freight carrier, and we will provide tracking details once your order is on its way.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking information. If your item ships via freight carrier, you may also receive a call to schedule delivery. Feel free to contact us if you need an update on your shipment status.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not right with your order, contact our team and we will walk you through the return process. Please refer to our Return Policy page for full details on eligibility and conditions.
Can I exchange an item for a different style or size?
We are happy to help with exchanges within our 30-Day Returns window. Reach out to our support team with your order number and the item you would like instead, and we will guide you through the next steps.
What materials are your gazebos and pergolas made from?
Our gazebos and pergolas are crafted from weather-resistant materials designed to hold up through sun, rain, and seasonal changes. Each product page includes detailed specifications on frame construction, canopy fabric, and hardware so you can choose the best fit for your patio or garden.
How do I know which patio furniture set is right for my space?
We recommend starting with the dimensions of your deck, patio, or garden area. Each product listing includes full measurements and seating capacity. If you need help narrowing down options, our team is glad to offer personalized suggestions based on your layout and style preferences.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Built To Last
Every gazebo, pergola, and furniture set is crafted from durable, weather-resistant materials for lasting enjoyment.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S., backed by our 30-Day Returns policy.
